Child safety standards
Membrio's standards against child sexual abuse and exploitation (CSAE).
These standards apply to Membrio on every platform: the Android and iOS apps and the web app at membrio.app.
Zero tolerance
Membrio does not tolerate child sexual abuse and exploitation in any form. It is prohibited to use Membrio to create, share, request or link to:
- child sexual abuse material (CSAM), including drawn, generated or altered imagery;
- content that sexualises minors;
- grooming, or contacting a minor with a sexual intent;
- sextortion, or threats to share intimate images of a minor;
- any content or conduct that facilitates the trafficking or sexual exploitation of children.
This applies to everything in Membrio, including messages, events, polls and member details.
How Membrio is used
Membrio is a private platform for clubs and associations. Members are added by their club, and each club’s administrators decide who has access to the club. Clubs often have junior members; the club is responsible for the data it records about them, as described in our privacy policy.
Reporting a concern
Email childsafety@membrio.eu with:
- the club name, and where in Membrio you saw it (for example the message or event);
- the date and time, and the account(s) involved, if known;
- what happened.
Do not send, forward or screenshot abusive images of children, not even to report them. Describe where the content is and we will locate it. You can also tell your club’s administrator.
How we respond
When we receive a report, we:
- review it promptly and prioritise it over other requests;
- remove content that violates these standards;
- suspend or permanently close the accounts involved;
- preserve relevant information where the law requires it; and
- report child sexual abuse material and suspected exploitation to the competent authorities, such as the police and, in the Netherlands, the national hotline Meldpunt Kinderporno (Offlimits).
We cooperate with law-enforcement requests in line with applicable law.
Legal compliance
Membrio complies with the child-safety laws that apply to it, including applicable European Union and Dutch law.
Contact
Child-safety point of contact: childsafety@membrio.eu.